CANCELLATIONS: Any cancellations must be received by the booking officer two weeks PRIOR to the booking.
Persons cancelling within the two week period will forfeit all fees paid.
If a refund is required application should be made to The Management Committee.
General
The Lodge is run purely on a volunteer basis, with an active committee and membership base.
Members
- Bookings must be paid in full before being accepted. Until a booking is paid in full, it remains “requested”. Once paid in full, it becomes “Accepted”.
- If a member or guest makes a booking and pays in full, this overrides any bookings in a “requested” (or unpaid) state.
Any queries re this rule should be made to the booking officer.
- Booking periods are as follows:
a. Weekends: Friday and Saturday nights
b. Weekdays: Sunday through Thursday nights
- Bookings that cross a weekend night must include both weekend nights. ie you need to book for both Friday and Saturday nights
- Once entered, any changes to a booking must be made through the booking officer.
- Booking cancellations do not automatically result in credits or refunds against your account.
Paying for bookings
- Bookings are not confirmed until paid.
- Bookings will remain in a REQUESTED state until paid. Once paid, bookings reach an ACCEPTED state.
- When you receive an email from the booking system it will advise of the booking state.
- The booking system automatically accepts bookings paid by credit card via PAYPAL.
- Bookings paid via Direct Credit to the bank account are processed in order of transaction date.